NHTSA Complaint #11331698 — 2013 FORD EXPLORER

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11331698
Vehicle	2013 FORD EXPLORER
Component	STEERING
Date of Incident	June 27, 2020
Date Filed	June 30, 2020
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

ON 6-27/20, MY EXPLORER SUDDENLY LOST POWER STEERING AND THE DASH SAID "POWER STEERING ASSIST FAILURE". TOOK IT TO THE DEALER FOR DIAGNOSTIC. RESEARCHED ONLINE THE ISSUE AND NOTICED THAT 2011-2013 FORD EXPLORERS WERE RECALLED FOR POWER ASSIST STEERING ISSUES (RECALL#14V286000/14S06) THE DEALER SAID MY VIN IS NOT INCLUDED IN THE RECALL. CALLED FORD CUSTOMER SERVICE (CASE# [XXX]) TO SEE IF I COULD GET SOME ASSISTANCE, SHE RESEARCHED AND SAID MY ONLY OPTION WAS TO HAVE THE REPAIR DONE AND IN THE EVENT THAT FORD INCLUDES IN MY VIN AT A LATER DATE, THEN I WOULD GET REIMBURSED. SUDDENLY LOSING POWER STEERING IS A SAFETY ISSUES AND MY VEHICLE DISPLAYS THE SAME PROBLEMS AS THE RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Related Complaints for the 2013 FORD EXPLORER

Other STEERING Complaints

#11717027 — February 10, 2026 — After dropping off my son at school, I turned the steering and suddenly it became very difficult to turn. I was stuck...

#11703792 — December 8, 2025 — Hi, my power steering went out. It's tough to turn. I see there was a safety recall, 14S06, that mentions the power s...

#11702622 — December 3, 2025 — I was leaving the store pulled out on a main road in town about to head on the highway. My steering wheel locked and ...

#11694108 — October 17, 2025 — Power steering assist fault and service advance trac alerts came on in the dashboard when car was cranked up to drive...

#11686980 — September 12, 2025 — The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed and accelerating...

Recent Complaints for the 2013 FORD EXPLORER

#11719103 — STRUCTURE — February 19, 2026 — The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...

#11718232 — UNKNOWN OR OTHER — February 16, 2026 — I am filing a safety complaint for my 2013 Ford Explorer (VIN: [XXX] ). There is a strong raw fuel smell inside the c...

#11717776 — STRUCTURE — February 13, 2026 — The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...

#11715770 — STRUCTURE:BODY — February 5, 2026 — Both pilars flew off, right and left. There is a recall and i went to Ford in San Bruno and Fullerton, both were giv...

#11713707 — STRUCTURE — January 27, 2026 — The contact owns a 2013 Ford Explorer. While driving approximately 70 MPH, the passenger’s side A-pillar trim was blo...