NHTSA Complaint #11331491 — 2017 SUBARU LEGACY

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number	11331491
Vehicle	2017 SUBARU LEGACY
Component	VISIBILITY:WINDSHIELD
Date of Incident	June 20, 2020
Date Filed	June 29, 2020
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

TL* THE CONTACT OWNS A 2017 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, A CRACK FORMED IN THE MIDDLE OF THE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO GARCIA SUBARU NORTH (6401 SAN MATEO BLVD NE, ALBUQUERQUE, NM 87109) WHERE THE CONTACT WAS INFORMED THAT THE CRACK WAS CAUSED BY A ROCK STRIKING THE WINDSHIELD. THE DEALER ALSO STATED THAT A ROCK SHOULD NOT HAVE CAUSED SUCH SEVERE DAMAGE TO THE WINDSHIELD. THE WINDSHIELD WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

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