NHTSA Complaint #11330791 — 2014 DODGE DURANGO

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNDISCLOSED SPEED, THE FRONT PASSENGER'S SIDE HEADREST DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT STATED THAT HIS BROTHER-IN-LAW WAS RENDERED UNCONSCIOUS. THE CONTACT STATED THAT HIS BROTHER-IN-LAW SUSTAINED NECK INJURIES HOWEVER, MEDICAL ATTENTION WAS NOT SOUGHT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,302.