NHTSA Complaint #11330615 — 2016 MERCEDES-BENZ METRIS

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11330615
Vehicle	2016 MERCEDES-BENZ METRIS
Component	AIR BAGS
Date of Incident	March 24, 2020
Date Filed	June 24, 2020
Mileage	54,516 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ METRIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAGS WARNING LIGHT ILLUMINATED. THE CONTACT WAS CONCERNED ABOUT THE SAFETY OF DRIVING THE VEHICLE WITH INOPERABLE AIR BAGS. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF ANAHEIM LOCATED AT 5395 E LA PALMA AVE ANAHEIM, CA 92807, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,516.

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