NHTSA Complaint #11084376 — 2016 MERCEDES-BENZ METRIS

AIR BAGS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11084376
Vehicle 2016 MERCEDES-BENZ METRIS
Component AIR BAGS
Date of Incident
Date Filed
Mileage 18,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

ENGINE ON AND VEHICLE PARKED FOR 10 MINUTES WITH PARKING BRAKE APPLIED. LEAVING FROM A PARKED POSITION WITH ENGINE RUNNING, PARKING BRAKE RELEASED, I SHIFTED FROM PARK INTO DRIVE BUT THE VEHICLE SHOWED I WAS STILL IN PARK. COULD HEAR TRANSMISSION SHIFTING FROM P TO D AND TO R BUT NO INFORMATION FEEDBACK. EVENTUALLY I FOUND THAT I COULD ENGAGE IN REVERSE, NEUTRAL, PARK, AND DRIVE BUT ONLY PARK WAS SHOWING ON DISPLAY. I TRIED RESTARTING THE VAN BUT IT DIDN'T CHANGE. RECEIVED ERRORS FOR TURNING CAR OFF WHILE IN DRIVE EVEN THOUGH I WAS IN PARK. I ENDED UP DRIVING WITH THE CAR IN "PARK" FOR ABOUT 100 MILES TO MY DESTINATION. DURING THE DRIVE, THERE WERE LOTS OF ERRORS MAINLY THE SPEEDOMETER WOULD NOT WORK ( HAD POWER BUT ONLY SAID 0 MPH). THE TACHOMETER REMAINED AT ~800RPM REGARDLESS OF ACTUAL RPM. THE GAS GAUGE WOULDN'T WORK. NUMEROUS ERRORS OCCURRED WITH THE ACTIVE BRAKING SYSTEM (ALARM ONLY). THE SRS DEFECTIVE INDICATOR REMAINED ON THE ENTIRE DRIVE. WHEN I REACHED MY DESTINATION (GAS STATION), SHIFTED TO PARK. I TURNED THE CAR OFF AGAIN AND COMPLETELY DISCONNECTED EVERYTHING ELECTRICAL AND LET THE VAN SIT FOR ~5 MINUTES. THE ERRORS CLEARED WHEN I RESTARTED AND THE SPEEDOMETER/TACHOMETER/GAS/SRS ALL WORKED BUT I HAD A NEW CHECK ENGINE LIGHT ACTIVATED. THE ONLY MESSAGE WAS STILL RELATED TO SRS BUT THE CEL STAYED ON EVEN AFTER ACKNOWLEDGING THE SERVICE MESSAGE. AFTER ABOUT ~200 MILES AND 3-4 RESTARTS THE CEL CLEARED AND EVERYTHING WORKED PROPERLY FOR THE REMAINDER OF OUR TRIP (ABOUT 1000 MILES ROUND TRIP). LATER, I WAS ABLE TO RECREATE A SIMILAR SYSTEM MALFUNCTION WHEN APPLYING THE PARKING BRAKE. I'VE SINCE BEEN ABLE TO CONJUR RANDOM ERRORS ALL RELATED WITH SAFETY SYSTEMS AND THE PARK/DRIVE/REVERSE SCENARIO 50% OF THE TIME AFTER APPLYING AND RELEASING THE PARKING BRAKE. THE ERRORS ONLY HAPPEN AFTER ACTIVATION AND RELEASE OF THE PARKING BRAKE (SO FAR TO THIS DAY).

Related Complaints for the 2016 MERCEDES-BENZ METRIS

Other AIR BAGS Complaints

#11529629 The wiring harness for the seatbelt pretensioner wore through in its normal factory installed location and shorted ou...
#11330615 TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ METRIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BA...

Recent Complaints for the 2016 MERCEDES-BENZ METRIS

#11708574 FUEL/PROPULSION SYSTEM Fuel smell in the engine compartment and visible leaking fuel on the lower hoses per NHTSA Campaign Number 18V837000....
#11695398 ELECTRICAL SYSTEM How does the digital display suddenly disappear from your dashboard? Mercedes has lost its respect for being a High Q...
#11695391 ENGINE It has been two years after posting an issue with engine light on indicating the error code p052e which is a known pr...
#11695391 FUEL/PROPULSION SYSTEM It has been two years after posting an issue with engine light on indicating the error code p052e which is a known pr...
#11682273 STEERING The contact owns a 2016 Mercedes-Benz Metris. The contact stated that while driving at 40 MPH, the steering wheel sei...
Check any vehicle history by VIN - Free vehicle history report