NHTSA Complaint #11330463 — 2011 DODGE RAM 3500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11330463
Vehicle	2011 DODGE RAM 3500
Component	POWER TRAIN
Date of Incident	March 15, 2020
Date Filed	June 24, 2020
Mileage	171,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2011 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION EXPERIENCED HARD SHIFTING WITH, SERVICE FOUR WHEEL DRIVE MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE BEGAN AFTER THE VEHICLE WAS REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 171,000.

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