NHTSA Complaint #11330449 — 2010 TOYOTA PRIUS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11330449
Vehicle 2010 TOYOTA PRIUS
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 195,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

MY ABS SYSTEM STARTED SHOWING SIGNS OF PROBLEMS, AND I STARTED GETTING CODES FOR ALL SORTS OF BRAKE-RELATED ISSUES. MY BRAKES ENDED UP LOCKING UP AND NOT WORKING, AND MY BATTERY IN MY CAR DIED BECAUSE IT WAS THE BRAKE SYSTEM WAS NOT ABLE TO RECHARGE MY BATTERY. EVEN THOUGH I STARTED HAVING ISSUES WITH IT IN FEBRUARY, APPARENTLY TOYOTA SAID THAT BECAUSE I HAD A 2010 PRIUS, THAT SINCE NOVEMBER 31, 2019 HAD PASSED, THE RECALL/EXTENDED WARRANTY "RAN OUT" ON IT. EVEN THOUGH THIS IS A PROBLEM THAT OBVIOUSLY WASN'T FIXED IN THE FIRST PLACE. SO WHEN I TOOK IT TO THE DEALERSHIP TO GET A DIAGNOSTICS RAN ON IT, THEY SAID THAT THEY NEEDED $3,200 TO FIX THE VEHICLE. THIS INCLUDED BOTH THE PURCHASING AND INSTALLATION OF A NEW BRAKE BOOSTER/MASTER CYLINDER ASSEM AND AN ABS PUMP MOTOR ASSEM. I OBVIOUSLY DO NOT HAVE THE MONEY FOR THE REPAIR AND THEY ARE TELLING ME TO GO KICK ROCKS. THIS IS NOT RIGHT AND BECAUSE OF THE BRAKE ISSUE NOT BEING FIXED IN THE FIRST PLACE, IT THEN ALLOWED MY BATTERY (WHICH RUNS AROUND $1,500) TO GET COMPLETELY DRAINED AND PREVENTED IT FROM BEING PROPERLY RECHARGED BY THE BRAKE SYSTEM. *TR

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