NHTSA Complaint #11330412 — 2018 NISSAN LEAF

BACKUP CAMERA PERIODICALLY FAILS TO PRODUCE FEED, RESULTING IN BLACK SCREEN WHEN VEHICLE IS IN REVERSE (THOUGH BACKUP TURN GUIDANCE LINES STILL APPEAR). SLAMMING TRUNK DOOR OR PRESSING ON THE CAMERA MODULE ITSELF SOMETIMES RESOLVES ISSUE BUT CAN ONLY BE DONE FROM OUTSIDE THE VEHICLE AND DOES NOT ALWAYS FIX THE ISSUE. THIS IS SEPARATE FROM THE EXISTING RECALL IN REGARDS TO THE SOFTWARE ISSUE. DEALERSHIP HAS INSPECTED VEHICLE AND NOT FOUND ANY WIRING ISSUES AND NOTED THAT THIS IS NOT RELATED TO THE SOFTWARE ISSUE IN THE EXISTING RECALL. CANNOT RELIABLY REPRODUCE BUT SEEMS TO OCCUR ROUGHLY ONCE A MONTH OR MORE OFTEN. POSSIBLY OCCURS FROM OPENING AND CLOSING TRUNK DOOR THOUGH ISSUE IS NOT NOTICED UNTIL NEXT TIME THE CAR IS OPERATED AND PUT IN REVERSE. TURNING VEHICLE OFF AND THEN BACK ON DOES NOT RESOLVE ISSUE. BACKUP CAMERA TURN GUIDANCE LINES CONTINUE TO APPEAR EVEN IF NO BACKUP CAMERA FEED APPEARS (BLACK SCREEN) WHICH SEEMS TO INDICATE AN ISSUE WITH THE CAMERA MODULE ITSELF RATHER THAN THE DISPLAY MODULE OR SOFTWARE. THIS HAS BEEN AN ISSUE SINCE THE FIRST YEAR OF VEHICLE OWNERSHIP BUT HAVE NOT BEEN ABLE TO FIX/DIAGNOSE AS IT HAS NOT OCCURRED WHILE AT DEALERSHIP OR OTHER REPAIR FACILITY. *TR