NHTSA Complaint #11661349 — 2018 NISSAN LEAF

On [XXX], I was slowly pulling into my driveway, took my foot off the accelerator and turned the steering wheel slightly to the right as the driveway is L shaped. Suddenly, the car sped up towards the garage door. I looked down quickly to see if I’d somehow pressed the accelerator by accident but I had not. I slammed on the brakes as hard as I could but the car kept going and smashed into the garage door and the corner of the garage, causing close to $20k in property damage. The hood and front bumper were badly caved in at the point of impact and pieces of the undercarriage were on the ground. The air smelled like rubber and there were tire marks on the driveway here I had slammed on the brakes. The airbags did not deploy. The Automatic Braking System did not work. There were no warning messages or lamps. The only unusual symptom that I noticed was that on my way home from Kona, when I was pulling up slowly to a traffic light, the car seemed to hesitate a couple of times, which seemed odd but not severe enough for me to be concerned about a wreck. That occurred about a half hour before the incident. I was not physically injured but I have been very shook up and depressed since the incident. If this had happened on the highway, I could have been killed and the car could have killed others on the road. I reported the collision to USAA immediately and, on their advice, I had it towed to Kona Nissan, the dealership where I purchased the vehicle and where I have had it serviced. The expectation was that they would perform diagnostics on the vehicle but they won’t touch it, nor will they talk to USAA. I had taken the car in when it was recalled for the VCM issues and I don’t believe it was fixed properly. Or the repair wasn’t effective. The car is at Gerber Body Shop in Kona, Hawaii. Please arrange inspection with them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)