NHTSA Complaint #11330333 — 2015 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11330333
Vehicle	2015 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	June 10, 2020
Date Filed	June 23, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 80 MPH, THE DRIVER'S SIDE DOOR KEYPAD DETACHED. THE VEHICLE WAS TAKEN TO FORD OF KENDALL (15551 S DIXIE HWY, MIAMI, FL 33157, 305-238-9211) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE CONTACT WAS PROVIDED AN ESTIMATE OF $512 TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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