NHTSA Complaint #11330119 — 2020 AUDI Q3

WE WERE SITTING ON A FREEWAY OFF RAMP AT A STOP. WHEN STARTING TO MOVE FROM A STOP, THE CAR SHUDDERED AND THE CONSOLE LIT UP AND WE WERE UNABLE TO MOVE FASTER THAN 5 MILES AN HOUR TO PULL OVER TO THE SIDE OF THE ROAD. IT WAS A MIRACLE WE WERE NOT REAR ENDED. WE HAD THE CAR TOWED TO THE DEALER AND HAVE BEEN TOLD THIS IS RELATED TO THE START/STOP FUNCTION AND IS A SOFTWARE PROBLEM THAT AUDI DOES NOT YET HAVE A FIX FOR. IT IS INCREDIBLY DANGEROUS AND I REFUSE TO DRIVE THE CAR. THE CAR IS SITTING AT THE DEALER WHO TO DATE HAS DONE NOTHING. THERE HAVE BEEN PROBLEMS WITH THE START/STOP FUNCTION PRIOR TO THIS WHERE WHEN YOU ARE TRYING TO MOVE FORWARD FROM A STOP, THE STEERING WHEEL WOULD LOCK UP AND YOU COULD NOT STEER FOR A FEW MINUTES UNTIL THE CAR WOULD START TO MOVE. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED DUE TO THIS PROBLEM. *TR