NHTSA Complaint #11329999 — 2019 VOLKSWAGEN JETTA

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Fire

Complaint Details

ODI Number 11329999
Vehicle 2019 VOLKSWAGEN JETTA
Component ENGINE
Date of Incident
Date Filed
Mileage 4,900 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

I HAVE A 2019 VW JETTA GLI BOUGHT NEW FROM VW DEALER. WHEN YOU FIRST START THE CAR IN THE MORNING OR AFTER ITS BEEN SITTING, BASICALLY COLD, IT IDLES VERY ROUGH. THE WHOLE CAR VIBRATES AND SHAKES. AFTER THE CAR WARMS UP THIS GOES AWAY. THE RIDE OF THE CAR FEELS LIKE THERE IS NO SUSPENSION. YOU FEEL EVERY BUMP IN THE ROAD. I HAVE NEVER GOTTEN MOTION SICK FROM A VEHICLE WHILE DRIVING. THIS CAR GIVES ME MOTION SICKNESS EVERY TIME I DRIVE IT. I HAVE HAD OTHERS DRIVE THE CAR AND REPORT THE SAY THING. I HAVE HAD PASSENGERS IN THE CAR AND THEY CAN'T BELIEVE HOW HARD THE RIDE IS. I HAVE TRIED ALL THE MODES ECO, NORMAL, SPORT AND THEY ALL HAVE A HORRIBLE RIDE QUALITY. THE WORST THING IS I WAS DRIVING THE CAR HOME AFTER WORK AND WHILE SITTING AT A RED LIGHT THE A/C STOPPED BLOWING COLD AIR. AFTER COMING OFF THE RED LIGHT I STARTED SMELLING FUEL COMING FROM THE A/C SYSTEM. THE A/C SYSTEM WAS ON MAX A/C WITH THE RECIRC ON, SO WAS NOT ON FRESH AIR. PULLED OVER, OPENED THE HOOD AND SAW FIRE COMING FROM BETWEEN THE ENGINE AND FIREWALL ON THE PASSENGER SIDE. I DROPPED THE HOOD AND THE FIRE BALL SHOT OUT THE SIDE PASSENGER SIDE RIGHT BEHIND THE PASSENGER FRONT TIRE. THE SIDE AND UNDER CARRIAGE OF THE CAR WAS ON FIRE AND IS BURNT UP. I CONTACTED THE DEALER THEY SAID TO DRIVE IT IN AND THEY WILL TAKE A LOOK AT IT. DRIVE IT IN???? AFTER IT WAS ON FIRE??? *TR

Related Complaints for the 2019 VOLKSWAGEN JETTA

Other ENGINE Complaints

#11719261 VIN: [XXX] Previous Report: XXX.. This a report of a continuing problem with my vehicle. The engine randomly shu...
#11707428 Miles on car 79,000 December 1, 2025 Car started to slow down while driving on bay bridge, San Francisco speed went ...
#11693395 Initial call out for oil change and investigation of oil consumption and knocking from engine. Upon examination in pe...
#11690714 Exhaust camshaft actuator oil cap bolts loosen and fall out and could cause engine failure. Volkswagen has issued a s...
#11689580 MY Jetta is only 6 years old and has only 27,350 mileage when this issue happened. Low oil light came and took it to...

Recent Complaints for the 2019 VOLKSWAGEN JETTA

#11719261 FUEL/PROPULSION SYSTEM VIN: [XXX] Previous Report: XXX.. This a report of a continuing problem with my vehicle. The engine randomly shu...
#11719231 POWER TRAIN The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving approximately 20 MPH, the accelerator...
#11719261 POWER TRAIN VIN: [XXX] Previous Report: XXX.. This a report of a continuing problem with my vehicle. The engine randomly shu...
#11719231 VEHICLE SPEED CONTROL The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving approximately 20 MPH, the accelerator...
#11713050 STRUCTURE:BODY Powered sunroof exploded while driving. Contacted Volkswagen and explained the issue to no avail. Also contacted loca...
Check any vehicle history by VIN - Free vehicle history report