NHTSA Complaint #11329908 — 2013 CHEVROLET CAPTIVA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11329908
Vehicle	2013 CHEVROLET CAPTIVA
Component	ENGINE
Date of Incident	May 5, 2018
Date Filed	June 21, 2020
Mileage	104,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I HEARD A SMALL NOISE. TOOK MY CAPTIVA TO MY SHOP TO CHECK IT OUT. THEY WOULDN'T EVEN LET ME DRIVE IT TO MY DEALER WHICH WAS 2 MILES AWAY. THEY HAD IT TOWED. THE 2.4L ENGINES ALSO IN GMC'S TERRAIN AND EQUINOX, EAT UP OIL QUICKLY AND BLOW OUT YOUR ENGINE. LUCKILY MY SERVICE PEOPLE FOUND IT. BUT IT COST ME $5,000 FOR A NEW ENGINE BECAUSE I WAS NOW AT 104,000 AND MY WARRANTY RAN OUT AT 100,000. NOW THERE IS A RECALL ON TERRAINS AND EQUINOX BUT NOT THE CAPTIVA'S. AND WE HAVE THE SAME ENGINES.

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