NHTSA Complaint #11441995 — 2013 CHEVROLET CAPTIVA
ELECTRICAL SYSTEM:IGNITION issue reported to NHTSA
Complaint Details
| ODI Number | 11441995 |
| Vehicle | 2013 CHEVROLET CAPTIVA |
| Component | ELECTRICAL SYSTEM:IGNITION |
| Date of Incident | |
| Date Filed | |
| Mileage | 92,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NM |
Consumer Description
The contact owns a 2013 Chevrolet Captiva. The contact stated that on multiple occasions after inserting the key into the ignition switch, the ignition switch would not turn, and the engine could not be started. Also, the key would remain stuck inside the ignition switch and could not be removed. The vehicle was towed to a local service center who replaced the ignition switch, but the failure continued to occur. The local dealer and manufacturer were not notified of the failure. The failure mileage was 92,000.
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