NHTSA Complaint #11329520 — 2017 SUBARU LEGACY

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11329520
Vehicle	2017 SUBARU LEGACY
Component	VISIBILITY/WIPER
Date of Incident	October 21, 2019
Date Filed	June 18, 2020
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SD

Consumer Description

I HAD A WINDSHIELD CRACK FOR NO REASON AT ALL, THE SERVICE DEPARTMENT LOOKED AT AND SAID ITS A DEFECTIVE WINDSHIELD AND WOULD REPLACE IT FOR FREE. THIS IS THE THIRD ONE IN 2 YEARS, THE OTHER 2 WHERE FROM A SMALL ROCK. I WORKED AT SUBARU FOR 2 YEARS AND THEY BY FAR HAVE THE WORST WINDSHIELDS ON THE MARKET. I HAD PEOPLE COMPLAIN ALL THE TIME AND I HAD TO LIE TO THEM AND SAY IT'S JUST BAD LUCK AND EVERY MANUFACTURER OUT THERE HAS THE SAME ISSUES. WELL IF YOU HAVE EYESIGHT IT WILL COST YOU AROUND 700 BUCKS TO REPLACE BECAUSE YOU HAVE TO RE-CALIBRATE THE EYESIGHT EVERY TIME. *TR

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