NHTSA Complaint #11329088 — 2010 DODGE JOURNEY

ON 06/05 CAR WOULD NOT START AT BIG LOTS STORE THOUGHT BATTERY HAD DIED AND STARTED IMMEDIATELY AFTER GETTING JUMPED WHICH HAPPENS OFTEN IF LEAVING A LIGHT ON OR DOOR SLIGHTLY AJAR SO WENT TO WALMART NEXT AND LEFT CAR RUNNING TO MAKE SURE WOULD NOT NEED TO GET JUMPED AFTERWARDS AND WHEN I CAME OUT OF STORE CAR WAS NO LONGER RUNNING. A WALMART ASSOCIATE CAME OUT TO JUMP CAR FOR ME AND AFTER CAR STARTED IT WENT DEAD AGAIN AFTER A FEW SECONDS OF STARTED. I WENT INSIDE AND BOUGHT A BATTERY IN CASE I NEEDED A NEW BATTERY HOWEVER IT TURNED OUT TO NOT BE THE CASE AFTER BEING AT WALMART FOR 3 HOURS TRYING TO GET CAR TO STAY ON LONG ENOUGH TO GET OUT OF PARKING LOT I WAS ABLE TO GET IT HOME FOR IT TO SHUT OFF AGAIN. I TESTED IT OUT THE FOLLOWING DAY AND ONLY MADE IT TO THE END IF THE BLOCK AND IT SHUT OFF ON ME AGAIN. I STAYED AT THE END OF THE STREET FOR AN HOUR UNTIL MY HUSBAND WAS ABLE TO GET IT GOING LONG ENOUGH TO GET IT BACK HOME AND HAS REMAINED THERE UNTIL I GET THIS ISSUE SOLVED. MY HUSBAND HAS LEARNED ONLINE THAT LOTS OF OTHER PEOPLE WITH THE SAME VEHICLE HAVE THIS SAME ISSUE WITH THIS VEHICLE WHERE ONE DAY THEY CAN DRIVE AROUND FINE AND THE NEXT THE VEHICLE SHUTS OFF AS IF THE BATTERY IS DEAD. *TR