NHTSA Complaint #11328686 — 2017 JEEP CHEROKEE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11328686
Vehicle	2017 JEEP CHEROKEE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	April 10, 2019
Date Filed	June 13, 2020
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WHILE DRIVING, SERVICE SHIFTER WILL DISPLAY ON DASH AND ALL LIGHTS AT SHIFTER WILL LIGHT UP. TURNING VEHICLE OFF AND BACK ON GETS RID OF THE MESSAGE FOR A WHILE, BUT IT COMES BACK ON AFTER A FEW MILES---MOST OF THE TIME. I GOOGLED THE ISSUE AND THERE ARE THOUSANDS OF PEOPLE WITH THE SAME COMPLAINT. I HAVE BROUGHT IT TO A COUPLE DIFFERENT DEALERS AND GOT DIFFERENT DIAGNOSTICS. SOMETIMES IT COMES ON WHEN SHIFTING TO DRIVE AND SOMETIMES A MILE DOWN THE ROAD, AND SOMETIMES AFTER 300 MILES, BUT IT COMES ON A LOT AND IT IS WORRYING ME, ESPECIALLY SINCE SO MANY PEOPLE HAVE THE ISSUE AND JEEP HAS NOT DONE ANYTHING ABOUT IT YET. THIS SHOULD BE A RECALL. *TR

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#11362549 — October 3, 2020 — SERVICE SHIFTER AT 40000 MILES AND NOW AT 54000 MILES JEEP IS SPUTTERING WHEN ACCELERATING AND JEEP WILL NOT START. B...

#11354322 — September 10, 2020 — WHILE DRIVING DOWN D RTHE HIGHWAY MY JEEP SHUT OFF MID MOTION, MY DAUGHTER AND I WERE IN THE MIDDLE OF A 4 WAY. WE CO...

#11353705 — September 8, 2020 — ON 5 DIFFERENT OCCASIONS WHILE DRIVING ON THE HIGHWAY MY SERVICE SHIFTER CAME ON MY DASHBOARD AND ALL MY GEARS TURNED...

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#11337578 — July 5, 2020 — SERVICE SHIFTER LIGHT COMES ON AND ALL SHIFT GEARS (PARK, NEUTRAL, REVERSE,DRIVE ) LIGHT UP IN RED AFTER DRIVING ON M...

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