NHTSA Complaint #11328675 — 2014 FORD FOCUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11328675
Vehicle	2014 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	June 8, 2020
Date Filed	June 13, 2020
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

HORN STOPPED WORKING. TOOK IT TO THE FORD DEALERSHIP. THEY CHARGED ME $67 TO CLEAN THE EROSION FROM AROUND THE CONNECTOR. TWO WEEKS LATER, HORN STOPS WORKING AGAIN. TOOK IT TO THE FORD DEALERSHIP AND THEY STATED THE HORN NEEDS TO BE REPLACED. I WAS CHARGED ANOTHER $67. NEVER IN MY ENTIRE LIFE HAD I EVER HAD TO REPLACE A HORN. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY FORD. THERE ARE MANY OTHER OWNERS OF THE FORD FOCUS WHO HAVE HAD THIS SAME ISSUE. READ IT AT HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T11974_DS503836. *TR

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