NHTSA Complaint #11328286 — 2011 FORD FLEX

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11328286
Vehicle	2011 FORD FLEX
Component	SEATS
Date of Incident	February 1, 2020
Date Filed	June 11, 2020
Mileage	133,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT THE SECOND-ROW DRIVER'S SIDE SEAT RELEASE HANDLE WAS INOPERABLE. THE CONTACT STATED THAT THE SECOND-ROW SEAT FAILED TO MOVE FORWARD WHICH MADE THIRD-ROW PASSENGER'S UNABLE TO EXIT THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. KELLY FORD LOCATED AT 776 MAGNOLIA AVE, MELBOURNE, FL 32935, (321)216-2042 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000.*DT*JB

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