NHTSA Complaint #11327990 — 2010 CHEVROLET EQUINOX

TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE TIMING CHAIN FAILED AND THE TRANSMISSION FAILED, CAUSING THE VEHICLE TO NO EXCEED 20 MPH WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE TRANSMISSION FAILED TO SHIFT INTO REVERSE. AN INDEPENDENT MECHANIC WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION AND TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. *BF THE CONSUMER STATED VEHICLE WAS TOWED TO MT. KISCO CHEVORLET (914) 228-1011. THE CONSUMER STATED NOTHING WAS DONE, SO THEY HAD TO TOW VEHICLE BACK TO THEIR HOME.*AS