NHTSA Complaint #11327968 — 2010 CHRYSLER TOWN AND COUNTRY

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE DECELERATED INDEPENDENTLY, THE STEERING WHEEL BECAME FIRM, AND THE VEHICLE STALLED WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT WAS ALSO UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT WAITED FOR APPROXIMATELY THREE MINUTES AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO LIVONIA CHRYSLER JEEP LOCATED AT 30777 PLYMOUTH RD, LIVONIA, MI 48150, (734) 525-5000. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WAS NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 116,000.