NHTSA Complaint #10935597 — 2010 CHRYSLER TOWN AND COUNTRY

WHILE DRIVING THE VEHICLE, ALWAYS UNDER 40MPH, THE TRACTION CONTROL LIGHT COMES ON, I LOSE POWER STEERING, THE ENGINE SHUTS DOWN, ALL LIGHTS AND RADIO IS DOWN. SO FAR I HAVE BEEN ABLE TO PUT IT IN NEUTRAL AND RESTART. THIS MORNING I HIT A CURB GOING AROUND THE ROUND ABOUT TAKING MY KIDS TO SCHOOL. THIS HAS BEEN GOING ON OVER A YEAR. IT DOESN'T MATTER IF ITS COLD OR HOT, RAINING OR SUNNY. IT WILL GO A MONTH WITH NOTHING AND THEN IN ONE DAY IT WILL DIE 6 TIMES. WE HAVE BEEN TO PRIVATE MECHANICS WE HAVE BEEN TO TWO DIFFERENT CHRYSLER DEALERS AND THEY HAVE CHECKED THE ERG VALVE AND THE KEY FOB, THE IGNITION SWITCH, THEY HAVE CHECK THE BATTERY, RAN DOWN ALL THE ELECTRICAL STUFF, THEY HAD IT FOR 2 DAYS LAST WEEK AND COULDN'T FIGURE IT OUT. IT'S DIED ON MY 4 TIMES THIS WEEK. I HAVE FOUR KIDS AND I'M ALWAYS IN THE VAN AND NOW I'M SCARED TO DRIVE IT! WE CHECKED THE VIN AND THERE IS NO RECALL AS WE ALREADY DID THE VENT WINDOW. BUT THE RECALLS THAT ARE LISTED DESCRIBE EXACTLY WHAT IS HAPPENING. SO CHRYSLER KNOWS AND DOESN'T CARE! YOU CANNOT JUST RECALL CERTAIN BATCHES WHEN THERE ARE CLEARLY OTHER VEHICLES DOING THE SAME PROBLEM. WHAT IS CHRYSLER PREPARED TO DO FOR A FAMILY WHEN THEY ARE SERIOUSLY INJURED IN AN ACCIDENT BECAUSE OF THEIR VAN! CAN'T TRADE IT IN. DON'T HAVE THE MONEY TO TAKE THE LOSS, WTF ARE CONSUMERS SUPPOSED TO DO WITH THESE VANS. WE ARE THE ORIGINAL OWNERS OF THE 2010 T&C, I LOVE THIS VAN BUT IT SCARES ME TO DEATH! I JUST WANT IT FIXED! I MEAN I LOVE ROLLER COASTERS TOO BUT IF ONE KEPT GOING OFF THE TRACKS I'M NOT [XXX] SURE I WOULDN'T RIDE IT OR PUT MY FAMILY ON IT. PLEASE CHRYSLER FIX THESE CARS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR