NHTSA Complaint #11327865 — 2013 DODGE GRAND CARAVAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11327865
Vehicle	2013 DODGE GRAND CARAVAN
Component	STRUCTURE:BODY
Date of Incident	May 26, 2020
Date Filed	June 8, 2020
Mileage	87,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

REAR DRIVERS SLIDING DOOR BUZZES AND REMAINS IN A LOCKED POSITION. THIS HAPPENS WHEN USING THE FOB TOO. THE VAN AUTOMATICALLY LOCKS WHEN YOU REACH ABOUT 25 MPH. MOST OF THE TIME I GET A LOUD BUZZING FROM THAT DOOR WHEN IT DOES. SOMETIMES YOU CAN MANUALLY UNLOCK IT BUT MOST TIMES NOT. I HAVE READ MORE PEOPLE THAN ME ARE HAVING THIS ISSUE WITH A RANGE OF YEARS FOR THE DODGE CARAVAN. I HAVE MY GRANDSON WITH ME MOST OF THE TIME AND THAT IS THE SEAT HE IS IN. MY CONCERN IS IF THERE IS AN ACCIDENT AND THE DOOR CAN BE UNLOCKED THEN WHAT? I TRULY THERE IS A BIG SAFETY ISSUE GOING ON WITH THESE VEHICLES. PLEASE INVESTIGATE.

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