NHTSA Complaint #11407516 — 2013 DODGE GRAND CARAVAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11407516
Vehicle 2013 DODGE GRAND CARAVAN
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 189,349 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

POWER SLIDING DOOR FROZEN IN LOCKED POSITION. WILL NOT OPEN USING INSIDE OR OUTSIDE DOOR HANDLE, KEY FOB, CENTER CONTROL CONSLE SWITCH OR SIDE PILLAR SWITCH. MANUAL DOOR LOCK SLIDE IN INSIDE HANDLE NOT MOVING. COMPLETELY UNABLE TO USE DOOR TO ENTER OR EXIT VEHICLE. POTENTIAL FOR TRAPPING REAR PASSENGERS INSIDE VEHICLE IN CASE OF CRASH OR FIRE. GAS TANK COVER DOOR CLOSED SO IT IS NOT KEEPING THE LEFT SIDE DOOR FROM OPENING. CAR WAS PARKED WHEN PROBLEM APPEARED. NO PHYSICAL DAMAGE TO DOOR EITHER INTERIOR OR EXTERIOR.

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