NHTSA Complaint #11327711 — 2013 BMW 550I

AFTER HAVING MY BMW AT THE DEALERSHIP FOR TWO WEEKS I HAD THE LOW BATTERY DISCHARGING MESSAGE COME ON WHEN I TOOK THE CAR HOME. THE DEALER ALSO PERFORMED AN OIL CHANGE LESS THAN 1K MILES PRIOR TO THIS PROBLEM. MY BATTERY DIED, LUCKILY AT EXACTLY THE TIME, I DROVE ONTO MY DRIVEWAY. THE CAR JUST STOPPED. I'M JUST GLAD I WASN'T ON THE HIGHWAY OR GOING FASTER SPEEDS. I ATTEMPTED TO JUMP IT AND CHARGE IT BUT IT WOULDN'T START. I HAD THE CAR TOWED TO THE DEALERSHIP AND WAS TOLD MY ENGINE HAD LOCKED UP AND THERE WERE METAL SHAVINGS IN THE OIL FILTER AND I NEED A NEW ENGINE ($13,000). I DON'T KNOW HOW THIS HAPPENED AND THE DEALER CAN'T TELL ME WHAT CAUSED THIS. I DIDN'T GET ANY WARNINGS, CAR DROVE FINE OTHER THAN THE BATTERY DISCHARGING AND YOUR USUAL DRIVETRAIN MALFUNCTION MESSAGE AFTER THE CAR WOULDN'T START. I'M TRYING TO WORK WITH THE DEALERSHIP BUT I HAVEN'T GOTTEN ANYWHERE YET. THIS IS A 2013 550I M SPORT WITH 72,343 MILES ON THE CAR. THE CAR HAS BEEN KEPT UP AND IS UP TO DATE ON MAINTENANCE. I'VE READ ABOUT ISSUES WITH THE N63 ENGINE BUT I CAN'T BELIEVE A CAR WITH 72K MILES WILL JUST DIE. A CAR STALLING OUT AND STOPPING IS NOT A GOOD THING. *TR