NHTSA Complaint #11327554 — 2016 RAM 3500

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11327554
Vehicle 2016 RAM 3500
Component WHEELS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

PURCHASED VEHICLE NEW FROM MARSHALL DODGE IN OCT. 2016. I HAVE JUST REALIZED THAT MY SPARE TIRE IS A DIFFERENT SIZE. ON THE GROUND I HAVE (4) LT285/60R20E.. AND AS A SPARE I HAVE A LT275/70R18E. THIS IS THE WAY THE VEHICLE CAME FROM DODGE. I DO NOT FEEL SAFE IF I WOULD HAVE TO USE THE DIFFERENT SIZE SPARE, ESPECIALLY PULLING A 40FT. 5TH WHEEL CAMPER. I HAVE TALKED TO THE DEALERSHIP AND FCA CASE MANAGEMENT AND TOLD THAT THIS IS NORMAL, AND I WOULD NOT HAVE ANY PROBLEMS. MY CASE NUMBER IS 76379630 . I ALSO FEEL THAT WOULD NOT BE GOOD ON THE TRANSFER CASE AND DIFFERENTIAL. COULD YOU PLEASE ADVISE ME ON THIS PROBLEM ? IS THIS SAFE AS RAM HAS ADVISED ME ? *TR

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