NHTSA Complaint #11327397 — 2019 MAZDA CX-5

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11327397
Vehicle	2019 MAZDA CX-5
Component	ENGINE
Date of Incident	May 15, 2020
Date Filed	June 5, 2020
Mileage	7,800 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2019 MAZDA CX5. THE CONTACT STATED THAT THE ENGINE FAILED. THE DRIVER NOTICED THAT ENGINE OIL WAS LEAKING ON THE GROUND. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHOM ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE ENGINE WAS REPLACED. HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE CABIN FILLED UP WITH SMOKE WHEN THE CONTACT DROVE THE VEHICLE HOME AND THE CONTACT FOUND THAT THE ENGINE WAS LEAKING OIL. THE VEHICLE WAS TOWED BACK TO AN UNKNOWN DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,800.

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