NHTSA Complaint #11327344 — 2015 FORD F-350

WHILE DRIVING ABOUT 65-70 MPH, I DROVE OVER AN OVERPASS TRANSITION ON I-69 IN HOUSTON, WHICH WAS THE EQUIVALENT OF A SMALL BUMP, AND THE TRUCK BEGAN SHAKING VIOLENTLY. ALL LOOSE BELONGINGS IN THE TRUCK WERE SLUNG AROUND IN THE CAB AND EVENTUALLY LANDED ON THE FLOOR, INCLUDING THE DRIVER AREA. THE VEHICLE WAS HARD TO CONTROL, AND OTHER VEHICLES CLEARED AWAY FROM ME. THE VEHICLE WAS HARD TO KEEP WITHIN MY LANE, AND I SWERVED OUT OF CONTROL FROM ONE LANE TO ANOTHER. MY WIFE DROVE THE TRUCK ABOUT 3 DAYS LATER, AND A VERY SIMILAR EVENT OCCURRED AT A SPEED OF ABOUT 55 MPH ON A TEXAS HIGHWAY NORTH OF HOUSTON. SHE SAID THE TRUCK WAS VERY HARD TO CONTROL, AND SHE WAS VERY RATTLED DURING THE EVENT. AT WORK, WE HAVE MANY FOR SUPER DUTIES IN OUR FLEET, AND THE MAJORITY OF THOSE TRUCKS HAVE HAD SIMILAR ISSUES, WITH LESS THAN 25K MILES ON THE NEW TRUCKS. WE HAVE ADDED DUAL STEERING DAMPERS TO THE FLEET TRUCKS AND HAVE NOT HAD AN ISSUE SINCE. FORD'S FIX FOR THE PROBLEM LASTED 2-3K MILES, AND THEN THE SAME PROBLEM RETURNED. THEY REPLACED THE STEERING DAMPER WITH AN OEM STEERING DAMPER. *TR