NHTSA Complaint #11327266 — 2016 TOYOTA COROLLA

TL* THE CONTACT OWNS A 2016 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A LEFT TURN AT 5 MPH, THE STEERING WHEEL LOCKED AS AN UNKNOWN WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT IMMEDIATELY DEPRESSED HER BRAKE PEDAL, HOWEVER, THE VEHICLE PROCEEDED TO MOVE FORWARD INDEPENDENTLY DOWN AN INCLINE. THE CONTACT PANICKED AND EJECTED HERSELF FROM THE VEHICLE AS HER VEHICLE THEN HIT A TRAILER THAT WAS ATTACHED TO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED UPON IMPACT. THE CONTACT SUSTAINED INJURIES TO HER LEFT ARM BUT DID NOT RECEIVE ANY MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO LONGO TOYOTA (3534 N, PECK RD, EL MONTE, CA 91731) WHERE IT HAD YET TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AN INVESTIGATOR WAS SENT OUT TO INSPECT THE VEHICLE. THE INVESTIGATION DETERMINED THE BRAKES WERE NEVER APPLIED PRIOR TO THE COLLISION. THE CONTACT DISPUTED THAT REPORT AND STATED THAT MULTIPLE ATTEMPTS WERE MADE TO STOP THE VEHICLE. THE VEHICLE ALSO HAD BEEN PLACED UNDER NHTSA RECALL NUMBER:20V024000 (AIR BAG). THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS 25,473.