NHTSA Complaint #11326789 — 2016 HONDA PILOT

ISSUE: CAR IS UNABLE TO START WHEN ON A CITY STREET AND AUTO-START IS ENABLED (STALLING). THIS HAS HAPPENED ON SEVERAL OCCASIONS OVER THE LAST COUPLE YEARS. MY WIFE IS THE PRIMARY DRIVER SHE OFTEN HAS THE KIDS IN THE CAR WHICH CREATES A LARGE SAFETY ISSUE FOR MY FAMILY. WHEN THE PROBLEM FIRST PRESENTED ITSELF, THERE WAS ONE TIME WHERE THE CAR UNINTENTIONALLY ACCELERATED ON IT'S OWN WITH MY FAMILY IN THE CAR. UNFORTUNATELY THAT WAS NOT ABLE TO BE REPLICATED AS WELL NOR HAVE WE EXPERIENCED IT AGAIN. POTENTIAL SOLUTION 1: BATTERY HAS BEEN REPLACED WHICH TEMPORARILY STOPPED THE ISSUE, HOWEVER WITHIN MONTHS THE ISSUE IS BACK. POTENTIAL SOLUTION 2: IT'S WORTH NOTING THAT THE TRANSMISSION WAS REPLACED RECENTLY, HOWEVER IT WAS NOT DUE TO THIS THE STALLING ISSUE, THERE WAS AN ACTUAL ISSUE WITH THE TRANSMISSION. THE STALLING STOPPED FOR A WHILE AS WELL, THEN CAME BACK AGAIN. CONCERNS: WE ARE CONCERNED WITH OUR SAFETY IN THIS VEHICLE WHICH DOESN'T GIVE OWNERSHIP OF THIS CAR A GOOD FEELING. WHILE WE CAN CHOSE TO SELL THIS CAR AND PASS THIS ISSUE TO SOMEONE ELSE WHO IN TURN COULD GET HURT OR KILLED IF THEY ARE IN THE WRONG PLACE AT THE WRONG TIME AND THAT SHOULD NOT BE THE CASE. WE SHOULDN'T WAIT FOR PEOPLE TO GET HURT/KILLED BY THIS TO DO SOMETHING ABOUT IT. WE'RE HOPING WITH THE CONTINUED REPORTS OF THIS ISSUE THERE WILL BE SOMETHING DONE BY HONDA TO RESOLVE THIS. WE'RE NO LONGER PROUD OF OUR OWNERSHIP OF THIS CAR DUE TO THE SAFETY HAZARD THIS HAS PRESENTED TO OUR FAMILY. TIME OF INCIDENT MILEAGE PROVIDED WAS FROM 7/2018 - IT OCCURRED PRIOR TO THAT AND AFTER.