NHTSA Complaint #11326674 — 2011 CADILLAC SRX
EXTERIOR LIGHTING issue reported to NHTSA
Complaint Details
| ODI Number | 11326674 |
| Vehicle | 2011 CADILLAC SRX |
| Component | EXTERIOR LIGHTING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
THE DRIVER SIDE HEAD LIGHT IS SIGNIFICANTLY DIMMER THAN THE PASSENGER SIDE MAKING NIGHT TIME DRIVING ALMOST IMPOSSIBLE. WE REPLACED THE BULB WITH TOP OF THE LINE ONE, AND WHEN THAT DID FIX THE PROBLEM, WE RETURNED IT TO THE DEALERSHIP TO HAVE THEM SERVICE IT. WE PICKED THE CAR UP AFTER THEY ALSO REPLACED THE BULB BUT THEY SAID FOR US TO CALL A CADILLAC DEALERSHIP TO FURTHER HELP US. THE CADILLAC DEALERSHIP CONFIRMED THERE WAS A RECALL ON MY EXACT MODEL AND INFOR.ED US THAT WE SHOULD BE RECEIVING A LETTER IN THE MAIL WITH FURTHER INSTRUCTIONS, BUT WE AS OF TODAY, HAVE NOT RECEIVED.
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