NHTSA Complaint #11325592 — 2016 FORD F-350

ABOUT 2018 MY 2016 F350 DIESEL GAS MILEAGE WAS GOOD AROUND 16 MPG CITY AND 19MPG HWY I TOOK MY TRUCK TO FORD FOR SERVICE BECAUSE THE REGENERATION WOULD KEEP COMING ON ALL THE TIME WELL THEY FINELY SAID IT WAS A SENSOR BUT DID NOTHING TO REPLACE ANYTHING BUT THEY TOLD ME FORD COMPANY TOLD THEM TO RE-FLASH MY COMPUTER IN MY TRUCK BECAUSE THEY HAD A UPDATE WELL MY GAS MILEAGE WENT DOWN TO 11 MPG CITY AND 9 MPG HWY AND I TRY TO TAKE IT BACK AND TELL ME IT IS NO LONGER UNDER WARRANTY.....SO THEY DID SOMETHING TO MY FUEL MILEAGE WHICH IS TOTALLY WRONG WHAT THEY DID TO ME BECAUSE WHEN I BOUGHT IT THE TRUCK THE FUEL MILEAGE WAS BETTER SO I AM LOOSING MONEY EVERY TIME I DRIVE IT BECAUSE WHAT THE DID BEHIND MY BACK OUR FIRST TRIP ABOUT OCT 2019 WE HAD POWER LOSS WHILE DRIVING AT AROUND 60 MPH WHERE NO MATTER HOW FAR I PUSH THE GAS PEDDLE TO THE FLOOR NOTHING HAPPEN OF FLAT LAND WHILE TOWING AND IN HEAVY TRAFFIC WHERE SPEED LIMIT WAS HIGHER THEN 60 MPH WHERE PEOPLE WERE RUSHING AROUND ME AND HONKING THERE HORNS AND WE COULD NOT PULL OVER WITH NO POWER TO GET OVER A CHECK ENGINE LIGHT ON WE HAVEN'T USED THIS TRUCK MUCH IF I DID WOULD HAVE MORE PROBLEMS SO I WILL NOT KNOW WHAT WILL HAPPEN THIS YEAR ON THE 2ND TRIP ALSO I HAVE CHECK ENGINE THAT COMES ON WITHOUT TOWING BUT GOES OUT AFTER AWHILE AND THE DEALER TOLD ME THEY CANT DO ANYTHING ..I DO HAVE A PICTURE OF THE CHECK ENGINE LIGHT ON AT 20,203 MILES AND NOW I ONLY HAVE 20,300 ON A 2016 F350 TRUCK RIGHT NOW AND IT IS MAY 22, 2020 THE CHECK ENGINE LIGHT WAS ON MORE THEN ONE TIME BUT THIS WAS THE FIRST TIME I TOOK A PICTURE. *TR