NHTSA Complaint #11325510 — 2020 FORD EXPLORER ENGINE

Complaint Details

ODI Number	11325510
Vehicle	2020 FORD EXPLORER
Component	ENGINE
Date of Incident	April 27, 2020
Date Filed	May 22, 2020
Mileage	7,038 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MT

Consumer Description

I WAS DRIVING TO WORK AND SUDDENLY HEARD A STRANGE SOFT REPETITIVE NOISE. THERE WERE NO INDICATOR LIGHTS/WARNINGS ON THE DASH. I WAS GOING APPROXIMATELY 40 MPH AND THANKFULLY DECIDED TO PULL OVER INTO THE SERVICE LANE. THE VEHICLE STRUGGLED TO PULL OVER AND THEN STOPPED MOVING. AN ENGINE MALFUNCTION INDICATOR LIGHT THEN CAME ON. THE VEHICLE WAS TOWED BY THE DEALERSHIP. I WAS TOLD LATER THAT DAY THAT THE ENGINE WAS END OF LIFE, IN OTHER WORDS, DEAD. MY 2020 EXPLORER HAD 7,038 MILES. I FINALLY GOT MY SUV BACK 1 MONTH LATER. *TR

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