NHTSA Complaint #11325498 — 2018 SUBARU CROSSTREK

IN NOV 2017, AT 700 MILES, I HAD A REMOTE START INSTALLED AT THE DEALERSHIP. IN MAY 2018, MY REMOTE START WOULD NOT START THE CAR & WHEN IT WOULD THE CAR WOULD STALL. EVEN WITHOUT THE REMOTE START MY CAR WOULDN'T START OR IT WOULD START AND SHUT OFF. I COULDN'T GET IT TO FUNCTION FOR 3 DAYS. IN ADDITION, I WAS HAVING ISSUES WITH MY RADIO. THE RADIO WOULD FREEZE UP OR IT WOULD NOT TURN OFF, THERE WERE TIMES THE RADIO WOULD KEEP RUNNING FOR CLOSE TO 15 MINUTES EVEN THOUGH THE CAR WAS SHUT OFF. I TOOK MY CAR TO DEALERSHIP IN MAY 2018 AT 4136 MILES & THEY STATED MY TERMINAL CONNECTIONS WERE LOOSE, THEY COMPLETED A RADIO UPDATE & THAT WHEN THE REMOTE START WAS INSTALLED THEY DIDN'T BELIEVE IT WAS FULLY CONNECTED TO THE BATTERY. SHORTLY AFTER, MY GPS WOULD LOSE CONNECTION A LOT, MY EYE SIGHT TECHNOLOGY SHUTS OFF WHEN I'M DRIVING IF IT'S FOGGY OR RAINY, MY REVERSE AUTO BRAKE HAS STOPPED MY CAR EVEN THOUGH THERE WAS NOTHING BEHIND ME, MY CAR AUTO BRAKED ON THE HIGHWAY TWICE EVEN THOUGH I WAS NOT NEAR ANYONE & ALMOST CAUSED ACCIDENTS, & MY RADIO HAS FROZEN UP, SO I COULD NOT DO ANYTHING BUT VIEW A BLUE SCREEN WITH WHITE STARS. I KEPT GETTING CHARGED FOR STARLINK BUT IT NEVER WORKED, THE ICONS WOULDN'T EVEN LIGHT UP ON MY SCREEN FOR IT. I BROUGHT MY CAR IN FOR NUMEROUS RECALLS IN FEB 2020, MY CAR HAD 13,790 MILES. ON MAY 20, 2020, MY CAR WOULD NOT START; MY KEY FOBS & REMOTE START WOULDN'T WORK. A JUMPER BOX COULDN'T START MY CAR; I HAD TO HAVE SOMEONE JUMP THE CAR. THE CAR RAN ROUGH & THE ODOMETER SHUT OFF & THE SCREEN CHANGED WHILE DRIVING. TODAY, THE CAR IS DEAD AGAIN. I CAN ONLY GET INTO MY CAR WITH EMERGENCY KEY, THE CAR & ELECTRONICS WILL NOT TURN ON & LIGHTS WERE BLINKING ON THE DASHBOARD. MY CAR HAS 17,132 MILES & THIS IS THE 2ND TIME I AM COMPLETELY WITHOUT A CAR FOR DAYS. THERE IS SOMETHING SERIOUSLY WRONG WITH THE BATTERY & ELECTRICAL COMPONENTS OF THIS CAR. *TR