NHTSA Complaint #11325461 — 2016 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11325461
Vehicle	2016 FORD FOCUS
Component	POWER TRAIN
Date of Incident	February 7, 2020
Date Filed	May 21, 2020
Mileage	23,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

VEHICLE CONTINUES TO SHUTTER WHEN TAKING OFF OR TURNING CORNERS. VEHICLE AT TIMES WON'T GO INTO REVERSE OR IT SLIPS WHEN PUTTING IT INTO DRIVE. THIS WILL BE THE 3RD TRANSMISSION REPAIR SINCE 2017. FORD KEEPS SAYING THERE IS NOTHING WRONG AND THAT IT'S NORMAL SHUTTER. IT'S NOT NORMAL AT ALL. I FEAR DRIVING THIS VEHICLE ON THE HIGHWAY WITH A 3 YEAR OLD AND 7 YEAR OLD CHILD. THIS VEHICLE HAS PUT ME IN SOME DANGEROUS SITUATIONS DUE TO THIS TRANSMISSION ISSUE. SOMETHING HAS TO BE DONE TO RECTIFY THIS PROBLEM. HOW MANY TIMES DO I HALF TO BRING THE VEHICLE BACK TO THE DEALERSHIP FOR REPAIRS THAT DON'T SOLVE THE PROBLEM... *TR

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