NHTSA Complaint #11325047 — 2011 KIA SORENTO

ON THE INTERSTATE THE CAR MISSED & DIED. TRIED TO START AND IT MADE A RATTLING SOUND. A TN TROOPER SD IT SOUNDS LIKE TIMING CHAIN AND WE HAD TO TOW IT HOME 75 MILES $500. A FORD MASTER MECH SD IN 20 YRS HE NEVER SAW THIS B4. OIL LEVEL WAS FULL BUT THE OIL WASN'T GETTING TO THE ENGINE AND THE CRANK CRACKED IN 3 SPOTS. CALLED LOCAL KIA MARYVILLE TN & SHE SD IT WAS OVER THE 100,000 MILE WARRANTY AND I BOUGHT IT USED.. NO TELLING WHAT THE OTHER DEALER DID TO IT. STILL I DO TO TOW IT TO KIA PARKSIDE KNOXVILLE TN AND PD THEM ALMOST $200 TO TELL ME THE EXACT SAME THING; HE'D BEEN A MECH FOR 20+ YRS AND HAD NO IDEA HOW THAT COULD EVEN HAPPEN. THEY WON'T FIX IT THOUGH THE RECALL IS FOR THE 2.0 LITER ENGINE, MINE IS A 2.4 2011. (MY CAR IS THE 2012 BODY STYLE MADE IN 2011) THEY WILL SELL ME ANOTHER ENGINE. WE BROUGHT THE CAR HOME AND I TWEETED ABOUT IT. KIAMOTORS_AMERICA DM'D ME OFFERING HELP. THEY DENIED MY CLAIM ENTIRELY BECAUSE MY ENGINE ISN'T PART OF THE RECALL, EVEN THOUGH MY ISSUE IS THE SAME. I FOUND THOUSANDS OF PPL JUST LIKE ME BEING TOLD THE SAME THING. I'M ON SS DISABILITY PAYING $267/MO + FULL COV INS SINCE NOV. I HAVE 2 SPECIALISTS 100 MILES IN OPP DIRECTIONS THAT I HAVE NO CAR TO GO TO. I WATCH MY 3YR OLD GRANDSON AND WAS GOING TO THE STORE FOR MY MOM WHO HAS STAGE 4 LUNG CANCER. I WOULD TWEET NEWS ARTICLES WARNING PPL AND KIAAMERICA BLOCKED ME. I COULDN'T TALK TO THEM IF I TRIED. I THOUGHT I FILED A COMPLAINT HERE ONCE B4, I DON'T SEE IT THOUGH. I WAS THINKING OF TRYING MY SENATOR. KIA IS RECKLESS, UNPROFESSIONAL AND HAS NO CONCERN WHATSOEVER ABOUT HUMAN LIVES. I WISH I KNEW A GOOD LAWYER, THIS HAS ALMOST DESTROYED ME. *TR