NHTSA Complaint #11324968 — 2013 BMW X3

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11324968
Vehicle	2013 BMW X3
Component	ENGINE
Date of Incident	February 18, 2020
Date Filed	May 18, 2020
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY TIMING CHAIN CAUSED MY ENGINE TO FAIL AT 90,000 MILES AND BMW WOULD NOT COVER THE COST EVEN THOUGH THEY INCREASED THE WARRANTY TO 70,000 MILES, I THEN HAD A USED ENGINE WITH 40,000 MILES ON IT AND 120,000 MILES LATER THAT TIMING CHAIN BROKE AND RUIN THE ENGINE. I STILL OWE $10,000 ON AN $8,000 VEHICLE WITH BMW WANTING $12,000 TO REPLACE THE ENGINE. THE FIRST TIME I WAS ON THE FREEWAY CLOSE TO HOLE AND THE DRIVE TRAIN MALFUNCTION LIGHT CAME ON THE I PULLED OVER. THE SECOND TIME THE ENGINE WENT OUT I WAS OVER 2 HOURS FROM HOME AND HAD TO HAVE IT TOWED TO A DIFFERENT DEALERSHIP. *TR

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