NHTSA Complaint #11324542 — 2012 HYUNDAI SONATA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11324542
Vehicle	2012 HYUNDAI SONATA
Component	STEERING
Date of Incident	April 1, 2018
Date Filed	May 14, 2020
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE STEERING WHEEL MAKES A CLICK WHEN TURNED LEFT AND RIGHT STARTED ABOUT A YEAR AFTER BUYING THE CAR USED AND HAS GOTTEN WORSE WITH TIME. WHEN I TOOK IT TO THE DEALER THEY TOLD ME IT WAS THE STEERING COLUMN MOTOR MDPS RUBBER COUPLER LINK HAD BEGAN TO FAIL. THIS CAUSE A DEAD ZONE IN THE STEERING WHEEL WHICH GETS WORSE WITH TIME. THE LINK IS A KNOWN FAILING PART AND COST $10 TO REPLACE THE PART BUT 300 FOR LABOR DUE TO THE STEERING COLUMN NEEDING TO BE COMPLETELY REMOVED TO REPLACE THE FAULTY RUBBER PART. *TR

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