NHTSA Complaint #11324480 — 2020 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11324480
Vehicle	2020 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	May 13, 2020
Date Filed	May 14, 2020
Mileage	3,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TRAVELING ON THE FREEWAY ON A SLOW RAINY DAY (~45MPH), A PEBBLE? HIT MY WINDSHIELD WHICH CRACKED AN AREA AS LARGE AS A PENNY NEAR THE WIPERS. RIGHT AWAY, THE CRACK STARTED TO PROPAGATE TOWARDS THE TOP OF THE WINDSHIELD, MAKING LARGE CRACKLING NOISES. LATER I FOUND OUT THAT IT HAS ALSO EXTENDED TO THE AREA BELOW THE WINDSHIELD SEAL (BY THE HOOD). I HAVE HAD A FEW CARS BEFORE AND ALL HAVE HAD ROCKS HIT THEIR WINDSHIELD. NEVER HAD I SEEN SUCH EASY YIELD IN WINDSHIELD GLASS TO SUCH LIGHT IMPACT. *TR

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