NHTSA Complaint #11324160 — 2018 SUBARU OUTBACK

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number 11324160
Vehicle 2018 SUBARU OUTBACK
Component VISIBILITY
Date of Incident
Date Filed
Mileage 5,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT AFTER 2 MONTHS OF OWNING THE VEHICLE THE WINDSHIELD CRACKED. ADDITIONALLY, THE PASSENGER'S SIDE FRONT WINDOW WAS ALSO CRACKER. THE PASSENGER'S SIDE WINDOW AND WINDSHIELD WERE REPLACED WERE REPLACED BY INTERNATIONAL AUTOS ORLAND PARK (8031 159TH ST, TINLEY PARK, IL 60477). THE CONTACT STATED THAT FOUR MONTHS LATER, THE WINDSHIELD WAS CRACKED AGAIN. THE MANUFACTURER WAS CONTACTED AND AUTHORIZED THE REPLACEMENT OF THE WINDSHIELD A SECOND TIME. THE CONTACT STATED THAT SIX MONTHS LATER, THE PASSENGER'S SIDE WINDOW AND WINDSHIELD WERE AGAIN CRACKED. THE MANUFACTURER WAS NOT CONTACTED AFTER THE LAST FAILURES. THE FAILURE MILEAGE WAS 5,000.

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