NHTSA Complaint #11323682 — 2019 KIA FORTE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11323682
Vehicle	2019 KIA FORTE
Component	POWER TRAIN
Date of Incident	October 31, 2019
Date Filed	May 7, 2020
Mileage	23,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

I PURCHASED THIS CAR IN DECEMBER FOR 2018. IN OCTOBER OF 2019, IT STARTED HAVING ISSUES WITH THE RPMS BOUNCING. THE DEALERSHIP SAID THE TRANSMISSION NEEDED TO BE REPLACED. I HAD TO WAIT FOR 3 MONTHS TO GET MY CAR BACK AS WE WAITED ON A TRANSMISSION. I NOTICED THE RPM BOUNCING WAS HAPPENING AGAIN. ON 5/7/2020, I WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED AGAIN. I VOICED MY CONCERNS ABOUT REPLACING THE TRANSMISSION WITH THE SAME MODEL THAT HAD ISSUES. I REQUESTED THAT THE SERVICE DEPARTMENT FIND OUT WHAT MODEL THE REPLACEMENT TRANSMISSION IS SO WE DO NOT HAVE THIS HAPPEN AGAIN. *TR

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