NHTSA Complaint #11323343 — 2016 FORD ESCAPE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11323343
Vehicle	2016 FORD ESCAPE
Component	UNKNOWN OR OTHER
Date of Incident	May 1, 2020
Date Filed	May 5, 2020
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I HAVE ONLY HAD MY CAR 4. BOUGHT IT BRAND NEW. NOW THE TRANSMISSION IS OUT. I ATTACHED A COPY OF WHAT THEY SAID IS WRONG WITH IT. IT DID NOT SET OFF ANY SENSORS. IT WOULD NOT REVERSE IR DRIVE. THEN A SENSOR WENT ON. I HAD TO GET IT TOWED. THIS IS SOME SORT OF DEFECT. A COUPLE OF DAYS BEFORE IT WENT OUT IT WAS CHUGGING IN LIW GEAR. LIKE IT KEPT SLIPPING. ONCE AGAIN NO LIGHTS CAME ON. SO I CONTINUED TO DRIVE THINKING IT WAS JUST BECAUSE IT WAS IN LOW GEAR. THEN THE DAY IT WENT OUT. I WENT TO PUT IT IN REVERSE AND IT WOULD NOT GO. I TURNED THE CAR OFF AND STARTED IT AGAIN AND IT WORKED. AT THIS POINT I JUST WANTED TO GET IT HOME BUT DID NOT MAKE IT. HAD TO GET IT TOWED. I DO NOT FEEL I SHOULD HAVE TO PAY $8000 TO GET IT FIXED. I HAVE MAINTAINED THE WHOLE TIME. *TR

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