NHTSA Complaint #11323258 — 2016 HONDA PILOT

THE IDLE START/STOP FEATURE CAUSES THE CAR TO STALL WHEN STOPPED. WHEN THE AT A FULL STOP AND THE IDLE/STOP KICKS IN THE CAR DOES NOT COME BACK ON AND SHUTS OFF WITH ALL OF THE LIGHTS IN THE CONSOLE LIGHTING UP AND MUST BE COMPLETELY SHUT-OFF AND RESTARTED, "STALL OUT" AT A STOP LIGHT OR STOP SIGN WHEN I WAS IN "AUTO IDLE-STOP" AND PRESSED ON THE GAS. I FIRST NOTICED THAT THE AUTO IDLE-STOP WAS HESITATING WHEN IT WOULD START UP. I ALSO NOTICED THAT THE RADIO WOULD "CUT OUT". AFTER THAT, THE VEHICLE WOULD JUST STALL OUT AND I WOULD HAVE TO PUSH PARK, PUT MY FOOT ON THE BRAKE AND THEN PUSH START. TOOK TO THE DEALER DURING MY LAST SERVICE ON JANUARY 20, 2020 AND THEY COULD NOT DUPLICATE. THE ISSUE HAS PROGRESSIVELY GOTTEN WORSE AND IS HAPPENING MORE FREQUENTLY. THE CAR HAS STALLED AT LIGHTS AND POSES A DANGER TO MY WIFE AND 3 YOUNG CHILDREN. THE DEALERSHIP WILL NOT LOOK INTO IT ANY FURTHER BECAUSE THEY CANNOT DUPLICATE THE PROBLEM. I'VE RESEARCHED FORUMS ONLINE AND OTHER HONDA PILOT OWNERS HAVE EXPRESSED THEY ARE EXPERIENCING THE SAME ISSUE.