NHTSA Complaint #11322620 — 2016 FORD FUSION

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE GEAR SHIFTER CEASED IN REVERSE. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE OUT OF REVERSE. UPON INSPECTION, IT WAS DISCOVERED THAT THE TRANSMISSION BUSHING FAILED. THE CONTACT PROVIDED A TEMPORARY FIX TO THE FAILURE AND DROVE TO MIRACLE FORD LOCATED AT 1394 NASHVILLE PIKE, GALLATIN, TN 37066, (615)442-8845, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION SHIFTER BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.