NHTSA Complaint #11322598 — 2020 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11322598
Vehicle	2020 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	March 26, 2020
Date Filed	April 28, 2020
Mileage	3,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THE MORNING OF MARCH 26 I NOTICED AN APPROXIMATELY 8-INCH-LONG CRACK ON THE PASSENGER'S SIDE OF THE WINDSHIELD. BY THE END OF THE DAY THE CRACK HAD SPREAD TO ALMOST THE ENTIRE PASSENGER SIDE OF THE WINDSHIELD. THE CAR HAD BEEN SITTING IN THE DRIVEWAY THE PREVIOUS DAY AND THERE WAS NO NOTICEABLE ROCK IMPACT. AT THE TIME THE CAR HAD 3600 MILES ON IT AND HAD BEEN OWNED FOR 2.5 MONTHS. LOCAL DEALER (HERB GORDON SUBARU IN SILVER SPRING, MD) GRACIOUSLY COVERED THE REPLACEMENT AND RECALIBRATION OF EYE-SIGHT CAMERAS.

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