NHTSA Complaint #11322460 — 2013 HONDA CROSSTOUR

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11322460
Vehicle	2013 HONDA CROSSTOUR
Component	STEERING
Date of Incident	April 27, 2020
Date Filed	April 27, 2020
Mileage	97,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

WHILE DRIVING AT 60MPH ON I95 MY STEERING WHEEL SUDDENLY WENT STIFF AND THEN AN ICON WITH THE STEERING WHEEL AND AND EXCLAMATION MARK APPEARED. I COULD NOT TURN THE STEERING WHEEL, I HAD TO USE ALL MY STRENGTH TO SLOWLY ROLL OFF THE HIGHWAY TO GO STRAIGHT INTO A PARKING LOT OF A GROCERY STORE AND WAITED FOR A TOW TRUCK TO PICK UP THE VEHICLE. CURRENTLY WAITING FOR AN APPOINTMENT WITH A DEALERSHIP BECAUSE OF THE COVID-19 PANDEMIC. GLAD TO BE ALIVE, THIS HAPPENED WITHOUT WARNING.

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