NHTSA Complaint #11322319 — 2016 FORD ESCAPE

OVER THE PAST YEAR (PURCHASED VEHICLE 4/30/2019), I'VE EXPERIENCED STALLING AT DIFFERENT INSTANCES. THE VEHICLE HAS STALLED WHILE WAITING AT A TRAFFIC LIGHT. IT HAS STALLED WHILE DRIVING 65 MPH ON THE HIGHWAY. IN THE PAST YEAR, I'VE TAKING THE VEHICLE TO THE FORD DEALER FOR REPAIR ON 2 OCCASIONS BECAUSE OF THIS. THE FIRST TIME I TOOK IT IN 2019, THEY SAID THAT THEY COULDN'T FIND ANYTHING WRONG. DURING THIS PERIOD, THE ENGINE LIGHT WASN'T ON. HOWEVER, THE LAST TIME I TOOK IT IN, THE ENGINE LIGHT WAS ON. THE SERVICE DEPARTMENT AT FORDS INFORMED ME THAT I NEEDED THE CO2 SENSOR REPLACED. I PAID THEM $500 TO REPLACE THE SENSOR. THE VEHICLE STALLED AGAIN ON MY WAY HOME FROM FORDS. I CALLED THEM AS SOON AS GOT HOME TO INFORM THEM THAT THE VEHICLE STALLED AGAIN. AGAIN, I WILL BE TAKING IT BACK TO THEM ON 4/27. I ALSO FOUND OUT THAT THE VEHICLE WAS RECALLED IN 2017 OF AUGUST, RECALL # 17C11 (AIR BAG ISSUE). ACCORDING TO THE HISTORY OF THE VEHICLE, THIS HAS NEVER BEEN ADDRESSED/REPAIRED/REPLACED.