NHTSA Complaint #11322007 — 2018 FORD ESCAPE

MILEAGE 18,895. ENGINE WAS SHUDDERING AFTER STARTING MORNINGS AND THEN WHILE DRIVING SLOWLY IN REVERSE AND FORWARD. SHUDDERING SUBSIDED AFTER DRIVING A SHORT TIME AT LOW SPEED. THIS OCCURRED 2-3 TIMES. ONE WEEK LATER ENGINE LIGHT WENT ON, BROUGHT IMMEDIATELY TO DEALER. THEY KEPT THE CAR FOR 3 WEEKS. REPLACED V BELT AND CRANK PULLEY. ENGINE LIGHT CONCERN P0302, NO COOLANT IN JUG COOLANT ON #2 NEC TO PERFORM TSB 20-2100. REMOVED ENGINE, TORE DOWN, BUILT UP SHORT BLOCK PUT IN CAR, FLUIDS FILLED AND CHECKED, ROAD TEST OK. ADDITIONALLY, THEY DID AN AC REPAIR AS THE AC WAS BLOWING WARM. TO MY KNOWLEDGE THERE IS NO OFFICIAL RECALL FOR THIS ENGINE FAULT AS I WASN'T NOTIFIED, NOR FOUND EVIDENCE OF IT ON THE INTERNET, HOWEVER AT THE DEALER THEY SAID THERE WAS A RECALL. THE VEHICLE WAS REPAIRED UNDER WARRANTY AND AT NO COST TO ME. I WAS PROVIDED A FREE LOANER VEHICLE THE ENTIRE TIME.