NHTSA Complaint #11321931 — 2019 TOYOTA COROLLA

TL* THE CONTACT OWNS A 2019 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE MADE AN ABNORMAL SOUND. THE AIR BAG OFF LIGHT WAS ILLUMINATED. ADDITIONALLY, WHILE ATTEMPTING TO STOP AT A TRAFFIC LIGHT, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE BRAKING DISTANCE WAS EXTENDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN THE JIM NORTON TOYOTA (9809 S. MEMORIAL DR, TULSA, OK 74133, (918)215-3786, WHERE THE TECHNICIAN TEST DROVE THE VEHICLE AND STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V012000 (FUEL SYSTEM, GASOLINE) AND 20V024000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE SAME DEALER AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.