NHTSA Complaint #11321854 — 2016 CHEVROLET IMPALA ENGINE

Complaint Details

ODI Number	11321854
Vehicle	2016 CHEVROLET IMPALA
Component	ENGINE
Date of Incident	April 21, 2020
Date Filed	April 21, 2020
Mileage	116,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

VEHICLE BEGIN TO JERK WHEN ACCELERATING. TOOK THE VEHICLE TO THE DEALERSHIP AND WAS ADVISED THERE WAS INTERNAL DAMAGE TO THE TRANSMISSION. THE DEALERSHIP ADVISED THEY ARE UNAWARE OF WHAT CAUSED THE INTERNAL DAMAGE. THIS WAS REPAIRED 9 MONTHS LATER WHILE DRIVING ON THE HIGHWAY AND THE VEHICLE BEGIN TO FLASH A WARNING TO TURN OFF VEHICLE. ENGINE LIGHT CAME ON AS WELL. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS ADVISED THERE IS INTERNAL DAMAGE TO THE ENGINE. DEALERSHIP ADVISED THEY ARE UNSURE WHAT CAUSED THIS.

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